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It is always a good experience with Kent! In 20+ years as a customer, I have always found Kent people to be polite, professional, reliable, and highly competent.
— Rosalie P.
Very pleased you were able to respond during the polar vortex earlier this year when competitors did not. Also appreciate the loan of the space heaters, which I am sure saved my family and the pipes in our home. Installation crew was very neat, professional, and friendly. Cannot say enough good things about your team!
— Andrew and Andrea W.
We couldn't be happier with our new furnace, A/C, and zone thermostat. If we had known how much more comfortable these things would make our home, we would have made these purchases sooner. Thank you!
— David and Tina B., Valparaiso IN
Your organization personnel earn a stellar review in my estimation. Your techs for my job - both Mike, during problem analysis, and Glenn, during the installation - were knowledgeable and thorough. Don Staack, your salesperson, engineer, is the best HVAC pro I have ever worked with as a homeowner for 28 years… You have my business and I will heartily recommend Kent to all friends, relatives, and business associates.
— Best regards, Pete J., Valparaiso IN
You all were terrific, prompt, courteous, and you saved us in the middle of that heat wave. My husband being disabled and all, you were there in our time of need. Thanks to everyone.
— Donald and Margaret M., Valparaiso IN
The workers that came out were very patient and courteous and clean. You could not even tell work was done! We highly recommend your company to other people as often as we can!
— Frederick and Kathy F. Portage IN
The follow-up call by Mr. Kent demonstrated that our business is very important to the company and that our patronage is appreciated. This is very rare! We hope Kent continues to do well. We will continue to do business with Kent Heating and Air and will definitely recommend the company.
— David and Noreen B., Crown Point IN
I was thoroughly impressed with Kent Heating and Air. From the initial discussion with Bob Nichols and through the installation, there was complete professionalism and respect for myself and my property. I extend a well-deserved “well done!”
— Richard and Valerie B., Valparaiso IN
Especially pleased to receive a message from Mr. Kent thanking us for the business and making sure everything went well.
— Kathy C., Valparaiso IN
Very pleased with service – I took care of all dealings with you as Erma, my mother, is 92 years old. I will be contacting you in the future for work at my home in Valpo.
— Walter K., Valparaiso IN
Bob, great job as always! You always service us in a very timely manner!
— Animal Hospital, Valparaiso IN
I have been extremely satisfied with my experience with Kent Heating. Don was very personable and his presentation of the product made me very comfortable with what I had to decide. And then Darryll and Rich followed through in the same personal manner and the work was completed on the schedule Don had told me. All three represented your company very well and I will not hesitate to “sing your praises!”
— Judy S., Valparaiso IN
Bob Nichols was very helpful in picking out the right unit for my situation. The technicians that did the installation were very clean and made everything look really great.
— Chad N., Crown Point IN
Don was very professional and helpful, and the installers did a great job. We are extremely satisfied.
— William and Colleen H., Valparaiso IN